Effective September 18, 2026

Returns & Refunds

Because Limitless App Suite primarily provides digital software and subscription services, there is generally no physical product to return. We nevertheless review refund requests fairly and in accordance with Philippine consumer law.

Eligible refund situations

Examples that may qualify include a duplicate charge, a confirmed payment where the purchased service was not provisioned, a charge made after a properly completed cancellation should already have taken effect, or another billing error attributable to us.

Subscription cancellation

Customers may request cancellation before the next renewal. Cancellation normally prevents future billing. Access may continue through the already paid period unless otherwise stated.

Change-of-mind requests

For a billing period that has already begun and where digital access has already been provided, a refund is not automatic. We will assess the request based on service use, the circumstances of the charge, applicable product terms, and rights available under Philippine law.

How to request a refund

Contact customer support and provide the Limitless account name, product, transaction/reference number, payment date, amount, and reason for the request. Do not send card numbers, online-banking passwords, OTPs, or other payment credentials.

Processing

Approved refunds are returned through the original payment channel where supported. Final posting time can depend on the payment provider and the customer's bank or wallet.